Practice Policies
We wish to reassure patients that all necessary precautions are taken to safeguard both patients and staff. We follow recommended guidelines and we operate a quality management system. To see our quality assurance policy click here.
Records
We take patient confidentiality seriously and all personal information is treated in strict confidence and records are stored securely. We ask you to complete a medical history questionnaire to assist our diagnosis and treatment planning. Patient information is confidential and dental records will only be released to third parties if written permission is given by the patient (or a relative or guardian, in special circumstances). This service may incur a copying fee. If you require more information please ask any member of our team.
To see our confidentiality policy and data privacy notice click here.
Complaints
We aim to make your experience at the practice comfortable, relaxing, professional and effective. However, should you have any complaint please contact Julie King who will be able to talk you through our complaints procedure and deal with the problem. To see our full complaints policy click here.